Assisted living at Birchgrove

Discover a new kind of assisted living in London, Surrey, and Kent — where independence comes first, and support is always there when you need it.

SUPPORT for INDEPENDENCE

What is assisted living?

At Birchgrove, assisted living is about balance — the freedom to live independently, with help close by when you want it. Life here is designed to make everyday things easier, so you can focus on what you enjoy most.

We work with trusted home care partners to offer flexible, high-quality support that adapts as life changes. Or, if you prefer, you can make your own private arrangements. While we don’t provide nursing or dementia care directly, we ensure you have choice, confidence, and access to the right help whenever you need it.
Smiling elderly woman with white hair and glasses sitting in a cushioned chair near a window, wearing a navy shirt with floral embroidery.

Assisted living at birchgrove

What makes our assisted living unique

Each Birchgrove neighbourhood has a real sense of community — full of warmth, activity, and connection. Most neighbours start fully independent, but enjoy the comfort of knowing help is nearby if ever needed.

From shared lunches and fitness classes to quiz nights and garden strolls, life here is lively and fulfilling, without any pressure to join in more than you’d like.


What’s included:
  • Weekly housekeeping as part of your rent
  • 24-hour team presence and concierge
  • Wellness studio and group classes
  • Restaurant, club room, and snug bar
  • Landscaped gardens and greenhouses
  • Monthly events calendar shaped by residents’ interests

Homes Future-Designed for Comfort and Ease

High-quality, self-contained assisted living apartments

Our one-, two-, and three-bedroom apartments are designed with independence and comfort in mind. Fully fitted kitchens, walk-in showers, wide corridors, and waist-height appliances make daily life effortless.

Every home includes discreet technology for reassurance — such as Nobi smart lamps and wearable alerts — so help is always close, without ever feeling intrusive.
Modern bedroom with a patterned blue and white accent wall, beige carpet, beige upholstered bed with orange and teal pillows, wooden nightstands with lamps, a wooden dresser with decorative items, and a large window with white curtains.

Inclusive rent

Why we rent, not sell

Owning a home can be rewarding, but it often comes with its fair share of stress — maintenance, repairs, and those never-ending bills. Renting at Birchgrove keeps life simple. There are no service charges, no exit fees, and no hidden surprises — just one straightforward monthly rent that covers your utilities, housekeeping, maintenance, broadband, and more.

There’s also a one-off joining fee, which includes access to our Moveasy service and professional financial guidance to help make your move as smooth as possible. It’s a fresh, flexible way to live in later life — with freedom, comfort, and support built in.
Elderly man in a striped polo shirt and khaki pants standing and smiling in a modern white kitchen.

Peace of Mind Through Personalised Support

Life filled with purpose and possibility

Support at Birchgrove is always personal. Before you move in, our wellbeing coordinator works with you to develop a plan that reflects your preferences and routines. As life changes, your support can adapt too — gently, and always on your terms.

It’s reassurance without intrusion — help when you want it, independence when you don’t.
Elderly woman smiling and holding hands with a younger woman on a bench in a garden with colorful flowers.

Is it the right time for retirement living?

Take this quick 5-minute quiz to discover which of our retirement living options best suits your needs.
Take the quiz

Family testimonials

What families and neighbours say

It’s good to think of others and it’s important to me to have security. People don’t realise just how much you might depend on it and it’s good to know you are being looked after."

Stan

I'd recommend this to anybody. I'm a jovial person, so we crack jokes and laugh, and it makes my day to go down and join them.

Bill

I like getting up and having a coffee morning; that starts me off for the day. Having lunch in the restaurant as I prefer to eat lighter in the evening – means hardly any cooking."

Marion

“Here, I’ve got people around me when I want company, and I can still have my own space when I need it. There’s no worrying about the boiler breaking or the garden getting overgrown—it’s all taken care of. And being closer to my daughters is such a comfort—for all of us. They tell me I seem more like myself again.”

Glenda

"Come see for yourself. Just because there are choices, doesn’t mean there is a wrong one. You just need to find what’s right for you.”

Therese

I'm their DJ. I've got loads of LP records, so we play music every afternoon, have a singsong, and enjoy a coffee, lunch or a glass of wine together – it's brilliant.

Bill

"Moving into a retirement community where we have our own restaurant and chef on site preparing meals from produce you’ve helped grow, fills me with quite a sense of pride. All in all, moving here has proved very beneficial for me and I think I was really very lucky to be here."

John

"My husband died about 12 years ago, and we'd lived in a big house in Sussex on three floors, and it was all a bit much. I mean, I just didn't need that much space or that much cleaning and maintenance in my life."

Helen

"Come over and have a good look around. Talk to people here. Look at all the facilities you've got and give it a trial (you don't need to sell your home to do that) – see if you could fit in."

Bill

"When I first saw the apartments, I loved the impression of what I saw. It even surpassed what it looked like in the brochures. I am in a different world now, very happy I moved here."

Stan

"A year on, I know more than ever, I made the right decision. It’s like being in a hotel; everyone’s so lovely and kind and will do anything for you."

Marion

"I really wanted a two-bedroom apartment, as a close friend and I spend alternate weekends with each other. I’ve also two sons and grandchildren who live far away so having a spare room means they can stay when they visit."

Harriet

"I wanted something different, a place where I could stay in control and keep my independence. I might need a bit of help to fix something, but I find I’m able to manage myself pretty well. I do all my own cooking and shopping and I like the fact I’m a free agent and can do as I want. I want to keep it that way."

Agnes

"Being able to develop new friendships and be part of something bigger has given Mum a whole new lease of life. That opportunity to chat to others, share ideas, contribute to the events programme and join in the social trips out is also great."

Elizabeth's Daughter

"The first thing that attracted me was the location, and the fact that 10 buses were stopping almost outside the front door, which meant I could get to anywhere I wanted with my bus pass."

Stan

"Not being alone has made a massive difference to her quality of life and living in an apartment future-proofed to anticipate her changing needs means she can confidently enjoy that independence for many years to come."

Elizabeth's Daughter

"I am particularly pleased with the design of the kitchen and bathroom – everything is so user friendly and such a high standard."

Therese

"I love the freedom of being able to do what I want, when I want. Of being around people, seeing them smiling at you, meeting others for a cup of tea or coffee. You know it’s a really great crowd here; they are all lovely. And my family are very much at peace as they worried about me being on my own. That’s very important to me."

Marion

"The other thing I truly value is the freedom to please myself. There are no rules about what time to get up or go to bed, whether you can walk around the garden – you can live and socialise as you wish. And if you ever need help, the people here are incredible."

Therese

"Although Mum is still independent and doesn’t need 24-hour care, knowing people are around to lend a hand when she needs it makes a world of difference. Her ‘good days’ (always when she spent time with somebody) are now many."

Elizabeth's Daughter

"That’s the one thing that continues to impress me, the friendship of the people running Birchgrove and the people here. They are like-minded, they knew what we wanted, companionship and friendship."

Stan

“I’d forgotten how much I missed being around people. Now, I’ve got friends I see every day. We share meals, go for walks, and have a laugh. It’s not the same as my old village, but in some ways, it’s even better.”

Veronica

"It wasn’t what I thought it would be. The apartment was beautiful, and the whole place felt so warm, welcoming and friendly. I started to realise that it wasn’t about giving something up; it was about finding something better.”

Glenda

“The staff here…they’re more than just people doing a job. They care about us. They’re part of our lives now. They genuinely care, and that’s a comfort you can’t put a price on.”

Pat & Mike

"Everyone we met was incredibly kind and I was immediately taken with a bright two-bedroom apartment which I now live in. It’s so spacious and has a balcony overlooking the gardens which are lovely."

Sylvia

“My daughter doesn’t have to sit there wondering if we’re okay anymore. It’s peace of mind for her, and for us.”

Pat & Mike

"All the people here are so nice. The staff go out of their way to make us comfortable, and I enjoy getting to know my new neighbours and hearing about their lives. Living here means I can remain independent."

Sylvia

I’ve reserved early off-plan so I could choose the apartment that felt right for my needs. I've gone for a larger two-bed because I've got the dog – and also a brother who's up in Scotland which means I can accommodate him when he visits.

Ray

"It’s impossible to put a price on what happiness I get living here – not being lonely or worried anymore, it’s worth every single penny. It’s not just simplified my life; it’s given me my life back."

Marion

Frequently asked questions
about assisted living

We’re often asked what assisted living at Birchgrove really looks like — from who’s on-site to how support is arranged. Here are a few common questions to help you get started.
What support is available at Birchgrove?

Everyday reassurance, with help available when you want it.

Every neighbour receives weekly housekeeping as part of the inclusive rent, along with the comfort of a 24-hour on-site team. If you’d like a little extra help, our trusted home care partners can tailor support to suit your needs — from occasional visits to more regular assistance.

Do you have staff on-site?

Yes — someone’s always nearby to lend a hand.

Every Birchgrove neighbourhood has a friendly team available 24 hours a day, seven days a week. You’ll meet a Neighbourhood General Manager, Assistant Manager, and Wellbeing Coordinator, as well as a Chef, Concierge, Housekeeper, and Maintenance Technician — the number of each varies by location. There’s also an Overnight Carer on-site for added reassurance, and our Later Living Advisors are always on hand to help with enquiries and visits

What’s included in the rent?

Your rent covers most day-to-day expenses — from utilities and broadband to maintenance, housekeeping, and communal facilities. It’s all designed to make life simple.

Do you offer medical or nursing care?

Birchgrove is designed for people who want to remain independent. While we don’t provide nursing or dementia care, our wellbeing team can connect you with trusted home care partners for additional support.

Ready to learn more about assisted living?

Discover how assisted living at Birchgrove can provide the perfect blend of independence and support.